Return & Refund Policy

# Return & Refund Policy

We want you to love your Daily Glow USA products! If you are not completely satisfied with your purchase, we are here to help.

### Returns
You have **30 days** from the date you receive your item to request a return.

To be eligible for a return:
* The item must be unused, in the same condition that you received it, and in its original packaging.
* Hygiene and safety rules apply: Opens, used, or altered cosmetic/skincare products cannot be returned due to safety regulations, unless defective.
* Proof of purchase (order number or receipt) is required.

To initiate a return, please contact us at **[support@dailyglowusa.com]**. Returns sent without prior authorization will not be accepted.

### Return Shipping Costs
* If the return is due to a defect or error on our part, we will provide a prepaid return label.
* If the return is due to customer preference/change of mind, the customer is responsible for all return shipping costs.

### Refunds
Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund. 
If approved, your refund will be processed automatically to your original method of payment within **5 to 10 business days**. 

### Damaged or Incorrect Items
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.